Shipping & Delivery Policy

This Shipping & Delivery Policy is part of Terms of Service("Terms") and should be therefore read alongside our main Terms:https://andalux.co/pages/terms-of-service

Please carefully review our Shipping &Delivery Policy when purchasing our products.This policy will apply to any order you place with us

What Are My Shipping & Delivery Options?

Free Shipping

We offer free standard shipping for Singapore orders

Pre Orders

We are expecting our next shipment to arrive at around January 2023. Shipping delays may occur if so, you will be updated via email/mobile text.

Do You Deliver Internationally?

We currently offer shipping to West Malaysia. Free Standard shipping is not valid on international orders. Delivery will take around 10 to 20 business days.

For More Information about the customs process, please email, support@andalux.co

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

 

Are There Other Shipping Restrictions?

Due to the size of our packaging, the towels will be delivered to your doorstep.

 

What Happens If My Order Is Delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

 

Questions About Returns?

If you have questions about returns, please review our Return Policy: https://andalux.co/pages/refund-policy