Frequently Asked Questions

Why Do We Only Take PreOrders For Now?

Due to high demand of Luxury Egytian Cotton & The Situation In Taiwan, Our Taiwanese MOSO® Bamboo Is being delayed To Be Sent To Our Factory. Plus, with shipping congestion around the world, the delay is expected. 

How long to expect for Pre Orders?

Ideally, we are expecting our next shipment to arrive in  January 2023.

What Are Andalux Towels Made Of?

They are Made From Luxury Egyptian Cotton + Taiwanese MOSO®  Bamboo Knitted Together By A Revolutionary Zero-Twist Technology Making The Towels Feel Super Comfortable & Fluffy


How Are Andalux Towels Different?

Compared to cotton & bamboo towels individually, by combining them with Zero-Twist Technology has several advantages: 

1. Andalux towels has the softness that provides you the comfort when rubbed against your skin

2. Andalux towels are much fluffier as the perfect combination of both Egyptian Cotton & Taiwanese MOSO®  Bamboo requires the towels to be at 700GSM thick which is thicker than most towels

3. Andalux towels are built at 700GSM thickness, it absorbs water 7 times faster 

4.Taiwanese MOSO® Bamboo has an antimicrobial property known as "Bamboo Kun" that reduces bacteria and prevents the towels from any pungent smell.


What does Oeko-tex® Certified Mean?

It is an international certification to confirm the human-ecological safety of textile products and leather articles from all stages of production


Why is Andalux Towel Antibacterial?

Bamboo kun is the name for the natural antimicrobial bio-agent found in bamboo. This bamboo kun is what gives bamboo fabric its antibacterial qualities.


Where are Andalux Towels made from?

Our cotton material carefully selected from Nile Delta,Egypt while our MOSO®  Bamboo material is selected from Zhushan,Taiwan. We bring them together & manufacter the towels in Taiwan.  


How do I wash my Andalux Towels?

Our towels are designed to last with the right care.


To get the most out of your towels:
- Wash in cool water on a gentle cycle.

- Bleach & fabric softeners are not needed or recommended during the wash to prevent pilling.

- Use a mild (preferably biodegradable) detergent to avoid damaging or wearing away the fabric.

- Dry naturally indoor without sunlight in order to preserve the fibers and color. Only use a dryer if necessary, and be sure to choose the low heat and low tumble option.